R555 Terms & Conditions — Your Complete Guide to Rights & Responsibilities

Welcome to r555 (r555.wine). By using this website, opening an account, or accessing any of our services, you agree to abide by the terms and conditions set out below. r555 believes transparency is the best policy — which is why all terms are written in clear, plain English.

These Terms & Conditions constitute a legal agreement between r555 and its users. Please read the entire document carefully. If you have any difficulty understanding any part of it, do not hesitate to contact our support team for assistance.

These terms and conditions apply to all r555 services, including Sports Betting, online casino, live games, jackpots, and any promotional offers. By using the r555 website or app, you agree to be fully bound by these terms.

R555 services are available to individuals aged 18 and above only. Use of the platform by minors is strictly prohibited. r555 reserves the right to verify a user's age at any time.

R555 reserves the right to refuse service to any individual at its discretion. Members will be notified of any changes to these Terms & Conditions via email or an on-platform notice.

To open an account at r555, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

• Each individual may register only one account. Opening multiple accounts is strictly prohibited.
• The name, address, and phone number provided at registration must be accurate and belong to you personally.
• For account verification, r555 may request a copy of your NID or passport.
• No one under the age of 18 is permitted to open an account at r555 under any circumstances.
• By creating an account, you are bound by all of r555's rules and policies.

Deposits at r555 can be made via bKash, Nagad, and Rocket, with bank transfer also supported. All payments are processed in Bangladeshi Taka (BDT).

Deposits from third-party accounts are strictly prohibited. Only transfers from your own mobile banking or bank account are accepted.

To withdraw winnings from r555, your account must be fully verified. Withdrawals from unverified accounts may be delayed.

• The minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the original deposit.
• BKash and Nagad transactions are typically processed within 15–30 minutes.
• Bank transfers may take 1–2 business days to process.
• To withdraw bonus funds, the required turnover conditions must be met.
• The maximum daily withdrawal limit is ৳2,00,000.

R555 may require additional verification for unusual or suspicious withdrawal requests. This is done solely to protect the security of all members.

Compliance with all rules while betting on r555 is mandatory. On all betting-related matters, the decision of r555's authority is final.

• The minimum stake per bet is ৳10.
• The maximum bet allowed per match depends on the event and market in question.
• Odds may change in real time. The odds at the moment your bet is confirmed are final.
• In-play betting odds change rapidly once a match is underway.
• R555 reserves the right to void any bet placed at incorrect odds due to a technical error.
• In the event of a match cancellation or an undecided outcome, decisions will be made in accordance with r555's betting rules.

All bonuses and promotional offers at r555 come with specific terms. Please read the relevant conditions carefully before claiming any bonus.

• The welcome bonus is for new members only. Each member is entitled to the welcome bonus once.
• A minimum 5x turnover requirement must be met before withdrawing bonus funds.
• Bonuses are generally valid for 30 days. Any unused bonus remaining after the expiry date will be forfeited.
• Multiple bonuses cannot be used simultaneously unless explicitly stated otherwise.
• R555 reserves the right to modify or cancel any bonus offer at any time.
• In cases of suspected bonus abuse, r555 reserves the right to forfeit both the bonus and any associated winnings.

Keeping your r555 account secure is your responsibility. Keep your password private and never share it with anyone.

• Use a strong password — combining uppercase letters, lowercase letters, numbers, and special characters.
• Change your password regularly.
• Avoid logging in to r555 on public computers.
• If you suspect any unauthorized access to your account, contact support immediately.
• Sharing your account with others is strictly prohibited.

Using another person's account or granting third-party access to your account may result in permanent account closure and forfeiture of your balance.

The following activities are strictly prohibited at r555. Engaging in any such activity may result in account termination, forfeiture of funds, and legal action.

• Participation in match-fixing or any form of cheating.
• Bonus abuse — claiming the same bonus across multiple accounts.
• Placing bets using automated bots or software.
• Money laundering or use of illegally obtained funds.
• Attempting to hack or gain unauthorized access to r555's systems.
• Harvesting other members' information or committing fraud against them.
• Using abusive or offensive language when communicating with support staff.

R555 is committed to delivering the best possible service through its platform. However, r555's liability is limited in certain circumstances.

• R555 is not responsible for bets lost due to technical failures or internet connectivity issues.
• R555 is not liable for any delays caused by issues on the part of third-party payment providers.
• Force majeure events (such as natural disasters or government decisions) release r555 from liability.
• R555 accepts no liability for any financial losses arising from betting decisions.

R555 always strives to ensure maximum uptime and is committed to resolving any technical issues promptly.

R555 may temporarily suspend or permanently close an account under the following circumstances.

• Breach of Terms & Conditions.
• Suspected fraudulent activity.
• Account verification has not been completed.
• Extended account inactivity (more than 12 months).
• Requested by the member themselves (self-exclusion).

Upon account closure, any valid remaining balance will be returned, unless it has been forfeited due to fraudulent activity. Members may also close their own account at any time upon request.

R555 believes all disputes can be resolved amicably. If you have a complaint, please reach out to our support team first.

• Step One: Reach out to our support team via live chat or email.
• Step Two: If you remain unsatisfied, escalate the matter to a manager.
• Step Three: If all other attempts fail, the matter will be resolved through neutral arbitration.

R555 takes every complaint seriously and is committed to resolving each one.

R555 reserves the right to amend its Terms & Conditions. Members will be given appropriate notice before any significant changes take effect.

• At least 7 days' advance notice will be given for any significant changes.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you do not agree to the changes, you may close your account.

The date of the latest update will always be shown on this page. We recommend checking back regularly.